Legal
Terms of Service
Last updated: April 27, 2026
These terms cover what you can expect from dipd and what we expect from you. They're a contract between you and us — by creating an account or using the service you agree to them. If something isn't clear, email contact@dipd.ai.
The service
dipd watches public product pages on online stores and emails you when prices drop. You can add products from the web app, the browser extension, or the mobile app. Tracking schedules range from hourly (premium) to weekly.
Eligibility
You must be at least 16 years old to use dipd. You need a valid email address and the legal capacity to enter into this agreement. If you're using dipd on behalf of an organization, you confirm you're authorized to bind that organization.
Your account
You're responsible for keeping your password secure and for activity that happens under your account. Tell us right away at contact@dipd.ai if you think someone else has gained access. We may ask you to verify your email before sending alerts.
Acceptable use
You agree not to:
- Track URLs at a volume or rate clearly intended to abuse a source site (we may rate-limit or remove such tasks).
- Use dipd to monitor content you don't have a personal shopping interest in (e.g. competitor scraping, data resale).
- Resell, redistribute, or republish data you obtain through dipd without our written permission.
- Reverse-engineer the service or attempt to access parts of it you aren't authorized to access.
- Use the service for anything illegal, or to harass or harm others.
We may suspend or close accounts that violate these rules.
Plans and pricing
dipd offers a free tier (daily and weekly tracking) and a premium tier (hourly tracking and other premium features). Pricing and feature lists on the dipd.ai pricing page are part of these terms. We may change prices or adjust tier features; if we do, we'll give existing paying users at least 30 days' notice by email before the change takes effect for them.
Subscriptions auto-renew until cancelled. You can cancel any time from your account settings; cancellation takes effect at the end of the current billing period and is not pro-rated.
Intellectual property
We own the dipd software, the dipd brand, and the look and feel of the service. You own the URLs you choose to track and any notes or tags you create.
When we display product information (titles, prices, images), that content belongs to the original sources. We rely on fair-dealing norms for price comparison and snapshotting; if you're a rights-holder and you want a specific URL excluded from tracking, email contact@dipd.ai.
Service availability
We aim to keep dipd available, but we don't promise an uptime SLA on the free tier. The service is provided “as is”. Prices and availability we show may lag the source site by minutes or hours depending on your tracking schedule, and source sites can change layouts or block scraping at any time.
Disclaimers and liability
dipd is a heads-up tool, not a guarantee. Always confirm the price on the source site before purchasing. To the maximum extent permitted by law, we are not liable for purchasing decisions you make based on information shown in dipd, for missed deals due to service downtime, or for indirect or consequential damages. Where law caps our liability, our total liability to you for any claim is capped at the amount you paid us in the twelve months before the claim (or, if you're on the free tier, EUR 50).
Termination
You can delete your account at any time from your dashboard. We may suspend or close accounts that violate these terms, that go unused for an extended period, or where required by law. When an account is deleted, we handle remaining data as described in our Privacy Policy.
Governing law
These terms are governed by the laws of Bosnia and Herzegovina, without regard to conflict-of-law rules. Disputes will be resolved in the courts of Sarajevo, except where mandatory consumer-protection law gives you the right to sue in your own country.
Changes to these terms
We may update these terms over time. If we make material changes we'll update the date above and notify registered users by email at least 14 days before the change takes effect. If you don't agree to a change, you can delete your account before it takes effect.
Contact
Questions about these terms: contact@dipd.ai.